Are you familiar with virtual phone numbers? If you are that’s great, you may learn a few new things in this blog post. But if you’re not familiar with this term, I will explain what it is and I will tell you everything you need to know about it.
What Is A Virtual Phone Number?
A virtual number is also known as an access number or DID. This is a telephone number that’s not associated with a telephone line.
Virtual numbers can be programmed to forward incoming calls to a pre-set telephone number that’s been chosen by the user, it can be a cell phone, VoIP, or landline.
At the moment, there are a number of different service providers to choose from. There are free solutions and paid, depending on the features and functionalities you would like.
Why Should You Get A Virtual Phone Number?
A virtual number works great for individuals and businesses, if you’re a business owner there are some great benefits to using this technology.
Having a virtual number will give you the ability to do the following things:
Manage Your Personal And Business Communications On One Phone:
A virtual number gives you the ability to use your personal cell phone as a business telephone while keeping your personal contacts separate from your business contacts.
With this technology, your friends and family can use one phone number to contact you.
While your business associates can use a different number, all the calls you receive will be directed to the same phone.
When making a call to a friend or relative, the person on the other end will see your personal number on the caller ID, rather than your business number.
Likewise, if you were making a call to a business associate, the person on the other end will see your business number instead of your personal number.
Business Branding Requires Consistency:
If you’re using the virtual number for a business, all of your communication systems should be branded.
For example, rather than just stating your name and asking the caller to leave a message. You should state your name, your position, and the name of the business before asking the caller to leave a message.
This will leave a good impression on the caller and it makes you look extremely professional.
You Will Have Much More Features At Your Disposal:
With a virtual number, you have the ability to add features such as SMS notifications, email notifications, and call forwarding, you will also have greater conference calling capabilities, and more.
If you decide to customize your business telephone system via a Cloud Phone, you will have the ability to receive extensions for your employees from anywhere in the world.
Toll-Free Numbers For Your Business Telephone Systems:
Think about how great it would be to have a toll-free number for your business. You will be able to make and receive more calls which will increase your sales.
Clients will feel much more comfortable to call you directly if they know it’s free, instead of contacting a different company that will charge them for their time.
No Expensive Hardware Needed:
Virtual numbers offer more flexibility whether you plan on using it for personal use or business.
Virtual numbers are compatible with cell phones and even with your employee’s personal cell phones if you’re a business owner.
You can create different extensions for all of your staff members. Thus giving your callers the option to choose specific departments such as human resources, sales, tech support, etc.
This means that you will not have to spend extra money to get a new business telephone system as your company grows.
Make And Receive Phone Calls On Your Computer:
Virtual phone service providers give you the ability to make and receive phone calls from your computer.
You can also send and receive SMS messages, listen to your voice mails, read written transcripts of your voice mails or download your voice mails to your computer. This is extremely convenient.
Transferring Your Virtual Number Is Hassel Free:
If you’re unhappy with the virtual service provider that you use you can transfer to a different carrier.
Your virtual number is your property, each service provider has a slightly different policy when it comes to transferring your number.
For an individual or a small business owner, a free solution may be adequate, but larger businesses should use one of the paid solutions.
How To Get A Virtual Phone Number For Free:
The best free virtual service provider is Google Voice. If you would like to sign up for Google Voice and get your own virtual number click here and follow the directions on the sign-up page.
If you have any comments or questions about this information, please feel free to share them in the comment section below.