In most cases, it has always been illegal to place telemarketing calls to cell phones. In this blog post, I will tell you exactly what you need to do to add your personal cell phone number to the national do not call registry.
Why Is There So Much Confusion About Telemarketing Calls To Cell Phones?
Consumers have reported receiving emails stating that they will soon be receiving telemarketing calls on their cell phones. The confusion started after a discussion in the cell phone industry about establishing a wireless 411 phone directory.
This directory will be similar to the wired 411 phone directory. A large number of email campaigns suggested that if your cell phone number is listed in the wireless 411 directory.
It may be available to telemarketers, and there’s a good chance that you will start receiving telemarketing calls.
In addition to this, quite a few of these email campaigns have suggested that there’s a separate Do Not Call cell phone registry that you must call if you would like to have your cell phone number protected by the Do Not Call rules. However, this is not true.
Some Facts About The Registry:
Even if a wireless 411 directory has been established. The majority of telemarketing calls to cell phones would still be illegal.
For example, it’s against the law for someone to make a phone call other than a phone call made for emergency purposes or made with prior consent using any type of automatic telephone dialing system, prerecorded voice or artificial messages to cell phone numbers.
This law applies whether or not the cell phone number is listed on the registry.
The federal government has not established a separate Do Not Call registry for cell phone numbers.
Adding Your Number To The National Do Not Call Registry:
Cell phone subscribers have always had the ability to add their personal cell phone numbers to the registry.
You can do this by going to donotcall.gov and adding your personal cell phone number to the registry online.
Or you can call toll free 1-888-382-1222 from the cell phone number that you wish to register.
The rules require callers who are not exempt from the rules to stop all telemarketing calls 30 days after your number has been registered.
There’s no deadline for registering a cell phone number on the registry.
Once your number has been registered you will never have to re-register it at any time in the future, it will stay on the registry until you discontinue service or cancel your registration.
How To File A Complaint:
If you would like to file your complaint online with the FCC you can go to consumercomplaints.fcc.gov fill out the form and submit it.
You also have the ability to file complaints about unwanted telemarketing calls via the FTC by going to ftccomplaintassistant.gov, or by calling the FTC toll-free at 1-877-382-4357, 1-866-653-4261, or you can also write to:
Federal Trade Commission
600 Pennsylvania Ave., NW
Washington, DC 20580