My Phone Won’t Charge – Solutions For Android And iPhone


Are you having a hard time charging your Android phone or iPhone? Are you wondering why your phone won’t charge and what you can do to fix it? If you answered yes to those questions, then you’ve come to the right place because I will answer those questions and more in this blog post.

My Phone Won’t Charge – Solutions For Android

My Phone Won't ChargeThere are several reasons why your phone may not be charging after you have plugged it in, a few of the most common reasons include:


  • The Connection
  • The Phone Charger
  • The Phone’s Cache
  • The Phone’s Software
  • The Charging Port
  • The Phone Itself
  • The Phone’s Battery


The Connection Is Loose:


Connection Is Loose

A loose connection between the wall outlet, the USB wall adapter, or the charging cable, is one of the most common reasons why some phones won’t charge.


It’s very important that all the charging elements are secure when charging your phone. If everything is plugged in securely but your phone still isn’t charging, you should try using a different outlet.


You’re Using A Different Charger:

Using A Different Charger

When you’re charging your phone, it’s best to use the original charger that came with the phone.


If you’re going to use another charger to charge your phone, you should only consider using one that was made by the manufacturer of your phone that is compatible with your phone.


You should avoid using third-party chargers at all costs, some of these chargers may look exactly like the charger that came with your phone but they will not work the same.


If you’re using a third-party charger to charge your phone and it’s not charging, you should stop using it and use the original charger that came with your phone.


If you lost it, you can purchase a new one online or at a local cell phone retail store.


There May Be A Problem With Your Phone’s Cache:


Clear Cache On AndroidIf there’s a problem with your phone’s cache, you may be able to fix it by clearing the cache, this is due to the fact that this process clears all the temporary data that’s stored on your phone.


The temporary data in your phone’s cache may prevent it from charging and it may cause glitches.


The process of clearing the phone’s cache will differ slightly from one phone to another.


If you don’t know how to clear the cache on your phone you can refer to this blog posts:

How To Clear Cache For An Android Phone


There May Be A Problem With Your Phone’s Software:


If the software that powers your phone has crashed in the background while your phone was asleep this may prevent you from charging your phone.


You can fix this problem by restarting your phone, so you should restart your phone then try to charge it again.


There May Be Some Debris In Your Charging Port:


Your Phone's Charging Port

If you’ve been using the same phone for an extended period of time it’s not uncommon for the phone to have some dust and debris in its charging port.


When this occurs, it has the potential to stop your phone from charging. If you are experiencing this problem, you should backup your phone’s data to the cloud or your computer.


Then you should turn your phone off and clean the charging port. This can be done by gently scraping the inside of the charging port with a toothpick.


You must move the toothpick around the inside of the charging port to loosen the debris then shake the phone and blow some air into the charging port to make sure all the debris has been removed.


You must be extremely gentle when you do this to ensure that you do not damage the charging port.


The Phone’s Charging Cable Or Adapter May Be Broken:


Phone's Charging CableIf your phone’s charging cable has been damaged, this may also prevent your phone from charging when you plug it in.


After plugin in the phone, if you notice that it’s not taking charge and you start moving the cable/phone around and it starts to charge momentarily when you hold it a certain way, this may be the result of the cable being damaged.


If this is the case, you should get rid of the cable and replace it with a new one which is compatible with your phone.


However, if you believe that the adapter is the problem, you can take your phone to a local cell phone retailer to have it evaluated.


Your Phone’s Software May Be Outdated:


If your phone’s operating system is outdated this has the potential to create some problems, in some cases, an outdated operating system may prevent your phone from charging.


If your phone isn’t charging and you’re using an outdated operating system you should update the operating system because this may fix the problem.


Charge Your Phone In Safe Mode:


You should boot your phone in Safe Mode, this provides a restricted environment that will only allow your phone to use the software that it came with.


When this happens, all third-party apps that you have installed on your phone will not work.


So if you can charge your phone in Safe Mode, this means that a third-party app is stopping your phone from charging when it’s not in Safe Mode.


After you have confirmed this, you must examine all the apps that you have recently downloaded because it’s likely that one of these apps is responsible for the problem that you’re having.


You should try uninstalling all your recent apps as well as any other apps that you haven’t used in a long time and apps that you do not trust.


After following those steps, you should reboot your phone normally and try charging it again.


If the problem still exists, then you should try some of the other solutions on this page.


How To Enter Safe Mode:


  1. Press and hold down the Power button until the Power Off option appears on the display screen.
  2. Tap and hold down the Power off option until the Reboot to Safe Mode message appears.


How To Exit Safe Mode:


To exit Safe Mode you should repeat the procedure but select the Restart option instead.


All Android skins do not function the same, as a result of this, the process may be different on your phone.


If the steps provided above did not work for you, you should visit the support website for your phone to find out how it should be done for your particular phone.


Download The Ampere App:


Ampere App

You can use the Ampere App to observe if your phone is charging correctly. This app will let you know how much current is being drawn from your phone while it’s charging.


Thus the reason why this app is great for checking whether or not your phone is charging, however, it will also help you to find the best charging method.


If the number displayed at the top of the display screen in the app is an orange negative number, this means that the phone is using power. But if the number displayed is green, this means that the phone is charging.


You should use the app after you have completed each of the suggestions provided on this page and observe what happens.


Factory Reset Your Phone:


Factory Reset Your PhoneIf you have tried the things mentioned above but your phone still isn’t charging, then it may be time to perform a Factory Reset.


However, before you perform a Factory Reset, you should back-up all the data on your phone.


You can back up your data via an external memory device or on the cloud, this is necessary because performing a Factory Reset will delete all of your personal data on the phone.


Replace Your Phone’s Battery:


Average Cell Phone Battery Life Per Charge

If your phone still isn’t charging after you have performed a Factory Reset, then you should consider replacing your phone’s battery.


You should only consider changing your phone’s battery if you’ve tried the other suggestions mentioned above and your phone still isn’t charging.


However, you should consider speaking to a technician before purchasing and installing the new battery in your phone.


It’s important to speak to a technician because different phones have different battery requirements.


Take Your Phone To A Professional:


If you’re unable to solve the problem after trying everything I mentioned above, then you should take your phone to a professional.


Since you were unsuccessful at fixing the problem using the techniques provided above, it’s possible that you may have a hardware failure.


If your phone is under warranty you will not have to pay to get it fixed, however, if it’s not, then you will have to pay.


My iPhone Won’t Charge!

My iPhone Won't Charge

If you got an alert message or your iPhone is charging slowly or if it’s not charging at all, there are some things you can do to fix it.


Sometimes Wired Charging Works Better:


Connection Is Loose

If you have an iPhone 8 or newer and you’re trying to charge it wirelessly, you should try charging it via the USB adapter and cable that came with the iPhone.


If it works, you should continue to charge it this way and get some help to find out why you’re having problems with wireless charging. If you’re using a third-party accessory, you should make sure that it’s Apple certified.


Follow these steps to charge your iPhone:

  • Connect your iPhone to the USB cable that came with it.
  • Then plug it into one of these three sources of power.


Wall Outlet:


Plug the USB charging cable into a USB power adapter and plug the power adapter into the wall.


Power Accessory:


Plug the cable into a docking station, USB hub, or another Apple-certified accessory.


While your iPhone is charging, you will see a lightning bolt next to the battery icon in the status bar, or a big battery icon on the Lock screen.




While the computer is on and not in sleep mode, plug the charging cable into a USB 2.0 or 3.0 port on the computer. You should not use the USB ports on your keyboard.


If Your iPhone Is Charging Slow Or If It Won’t Charge At All:


Follow the steps below to find a solution for the problem:


  • Apple Lightning CableYour USB adapter or charging cable may be damaged, you should check them for signs of damage such as breakage or bent prongs, you should not use damaged accessories.


  • Use a wall power outlet and make sure the connections are firm between your USB wall adapter, your charging cable, and AC power cable or wall outlet, or try a different outlet.


  • Remove all debris from the charging port at the bottom of the iPhone, then firmly plug the charging cable into the iPhone. If the charging port has been damaged, it’s likely that your iPhone needs service.


Allow your iPhone to charge for half an hour, then if it’s unresponsive, follow the steps provided here.


Force restart your iPhone:

  • For iPhone SE (2nd generation) and iPhone 8 or newer: Quickly press and release the Volume Up button. Quickly press and release the Volume Down button, then press and hold the Side button until the Apple logo appears.


  • For iPhone 7 and iPhone 7 Plus: Press and hold both the Volume down button and the Side (or Top) button until the Apple logo appears.


  • For iPhone SE (1st generation) and iPhone 6s or older: Press and hold both the Home button and the Side (or Top) button until the Apple logo appears.


  • Allow your iPhone to charge for another half an hour.
  • If you’re still unable to charge your iPhone you should take your iPhone, the charging adapter, and the charging cable to an Apple Authorized Service Provider or an Apple Retail Store to have it evaluated, you can also contact Apple Support.


If you’re unsure whether or not an accessory is damaged, you should take it to an Apple Authorized Service Provider or an Apple Retail Store for evaluation, or you can also contact Apple Support.


Your Accessory Isn’t Supported or Certified:


If you see an alert stating that your accessory isn’t supported or certified, these alerts may appear for several reasons.

  • Your charging accessory is damaged.
  • Your charging accessory is defective.
  • Your charging accessory is non-Apple-certified.
  • Your USB charger isn’t designed to charge devices.


Regardless of why you saw the alert, you should follow the steps below to find a solution:


  • Remove any debris that may be stuck in the charging port at the bottom of your iPhone.
  • Restart your iPhone.
  • Try using a different charger or USB cable.
  • Make sure that you’re using the latest version of iOS.


Now You Know Why You’re Phone Won’t Charge:

If you have any comments or questions about any of this information, or if you would like to share your experience with us, please feel free to do so in the comment section below.


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