A New Cell Phone’s FAQ

Welcome to A New Cell Phone’s FAQ page, on this page, you will find a list of frequently asked questions about cell phones and how they work.


A New Cell Phone's FAQ


How do I know when it’s time to upgrade my cell phone?


When the features and functionalities of your cell phone are outdated and you no longer enjoy using it you should get an upgrade.


How do I know when it’s time to change my cell phone service provider?


If you believe that your bill is too high and you’re unhappy with the service you’re getting you should consider changing your cell phone service provider.


How do I know when it’s time to change the battery in my cell phone?


When your cell phone can no longer hold charge you should consider changing the battery.


Why do cell phones freeze?


This normally happens as a result of a faulty app or a lack of storage space on your cell phone.


What should I do if my cell phone is frozen?


Turn your cell phone off wait a few seconds then turn it back on, this works well if there’s an unresponsive app on your cell phone that’s causing the problem.


Why do I receive poor cell phone reception in certain areas?


This happens when you’re too far away from the nearest cell tower or if there are obstacles that are between you and the nearest cell tower.


Can the make and model of my cell phone affect my cell phone signal?


Yes, the reception on older cell phones is not as good as that of a newer one. For example, cell phones that were made in the 2G era do not have the technology to provide you with the best signal in the 4G or 5G era.


What are the benefits of having an unlocked cell phone?


An unlocked cell phone is great because it’s compatible with all cell phone service providers. That means it’s compatible with CDMA and GSM thus giving you more options.


How can I tell if my cell phone is CDMA or GSM?


You can check the About settings in your phone. If you see an ESN or a MEID category, that means your cell phone is a CDMA cell phone. If you see an IMEI category, that means that your cell phone is GSM. If you see both, that means that your phone supports both of them.


Is slow charging better for my cell phone than fast charging?


Yes, even though fast charging is extremely convenient, charging your cell phone at a slower rate is better because it puts less stress on the battery, it generates less heat, and it’s better for the overall health of the battery and the battery’s life span will be longer if you avoid fast charging.

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